DELab UW DESI app
Comprehensive Database on Digital Economy and Society (by
Eurostat
) visualization
Enterprises
Individuals
Country reports
Step 1/4 | Select category of interest:
Digital Intensity Index
Digital Marketing
E-commerce
ICT
Network Access
Systems and Services
High
Low
Advertisement
Social Media
Website
Computer mediated networks
Cross-border
Electronic Data Interchange (EDI)
General
Website or apps
Capabilites and functions
Security
Specialists
Video calls
Who performs
Devices
Internet
AI
Cloud services
IoT
Management Systems
Robotics
Big Data
E-commerce
General
Social Media
Type of ad personalization
Website
Advertisement
Big Data
CRM, ERP
General
Purpose of using
Type of social media
Website
Advertisement
Functionalities
General
Privacy
Social media
Supply chain management
Purchases
Sales
General
Purchases
Sales
Purchases
Sales
Turnover
Purchases
Purchases and sales
Sales
Turnover
Marketplaces
Purchases
Sales
Turnover
Awareness
Experience
Insurance
Measures
Policy
Who performs
Employment
Hard-to-fill vacancies
Recruitment
Training
All functions
Particular functions
Security
Computer
Mobile
Broadband
Computer
General
Remote access
Speed of fixed connection
Big Data
Chat
General
Robots
General
Level of CC services
Types of CC servers
Types of CC services
3D Printing
General
RFID
Usage
Customer Relationship Management (CRM)
Enterprise Resource Planning (ERP)
Invoices
Supply Chain Management (SCM)
Tasks
General
Industrial robots
Service robots
General
Maturity
Privacy policy
Visitors’ behaviour
Employees
Enterprises
Electronic Data Interchange (EDI)
General
Website or apps
General
Invoices
Percent of sales
B2C, B2B, B2G
Common or own website or app
General
Obstacles
Payment (online or offline)
Percent of sales
B2C, B2B, B2G
Common marketplace or own website or app
General
Difficulties
General
Big Data
Employment
General
External suppliers
Not applicable
Own employees
Employees
Enterprises
General
Purpose of usage
Fixed
General
Mobile
Employees
Enterprises
Employees
Enterprises
Advertisement
Analysis
E-commerce
General
Source
General
Purpose of usage
Source of printers
General
Purposes
CRM purpose
ERP, SCM
General
Social Media
CRM, SCM
General
Social media
E-commerce B2C
Electronic Data Interchange (EDI) sales
General
Receiving
SCM
Sending
CRM, ERP
EDI sales
General
Invoices
SCM channel
General
Purpose of usage
Difficulties selling to other EU countries
General
Other
Turnover
Employees
Enterprises
B2C
General
Percent of web sales
Turnover
Employees
Enterprises
Non-sellers (prevented)
Sellers (limited)
Employees
Enterprises
Machine learning
Reasons
Who analyzes
Other
Purchases and sales
Social media
Not suitable for automated processing
Paper
Suitable for automated processing
General
Not suitable for automated processing
Paper
Suitable for automated processing
Target
B2B
B2BG
B2C
B2G
Step 2/4 | Select an indicator:
Select a question based on the chosen category
Persons employed using computers (latest data 2019)
Persons employed using computers with access to World Wide Web (latest data 2020)
Persons employed working in an enterprise with access to Internet (latest data 2016)
Enterprises using computers (latest data 2019)
Don't use computers (latest data 2019)
Enterprises with internet access (latest data 2019)
Don't know if they have access to Internet (latest data 2019)
Enterprises with a website (latest data 2020)
Don't have a website (latest data 2020)
Enterprises where the website provided description of goods or services, price lists (latest data 2020)
Enterprises' total turnover from e-commerce sales (latest data 2020)
Enterprises with e-commerce sales of at least 1% turnover (latest data 2020)
Don't have access to Internet (latest data 2019)
Don't know if they have a website (latest data 2020)
Don't know if they use computers (latest data 2019)
Enterprises using software solutions like Customer Relationship Management (CRM) (latest data 2019)
Enterprises using Customer Relationship Management to analyse information about clients for marketing purposes (latest data 2019)
Don't have CRM to analyse information about clients for marketing purposes (latest data 2019)
Enterprises using Customer Relationship Management to capture, store and make available clients information to other business functions (latest data 2019)
Don't have CRM to capture, store and make available to other business functions the information about its clients (latest data 2019)
Enterprises purchasing online (latest data 2018)
Have not placed orders via computer networks (latest data 2018)
Do not know if have placed orders via computer networks (latest data 2018)
Enterprises with e-commerce sales (latest data 2020)
Enterprises whose business processes are automatically linked to those of their suppliers and/or customers (latest data 2017)
Share SCM information via electronic transmission suitable for automated processing (latest data 2017)
Don't share SCM information via electronic transmission suitable for automated processing (latest data 2017)
Share SCM information electronically via websites (latest data 2017)
Don't share SCM information electronically via websites (latest data 2017)
Don't share supply chain management information electronically with suppliers or customers (latest data 2017)
Website has no description of goods or services, price information (latest data 2020)
Website has possibility for visitors to customise or design online goods or services (latest data 2020)
Website has no possibility for visitors to customise or design online goods or services (latest data 2020)
Enterprises where the website provided online ordering or reservation or booking, e.g. shopping cart (latest data 2020)
Website has no online ordering, reservation or booking, e.g. shopping cart (latest data 2020)
Website has personalised content in the website for regular/recurrent visitors (latest data 2020)
Website has no personalised content in the website for regular/recurrent visitors (latest data 2020)
Enterprises where the website provided advertisement of open job positions or online job application (latest data 2016)
Website has no advertisement of open job positions or online job applications (latest data 2016)
Persons employed by enterprises which have received orders via computer networks (latest data 2020)
Enterprises purchasing online from suppliers located in other EU countries (latest data 2017)
Enterprises purchasing online from suppliers located in the own country (latest data 2017)
Enterprises purchasing online from suppliers located in the rest of the world (latest data 2017)
Enterprises accepting offline payment for web sales (latest data 2016)
Don't accept offline payment for sales via website or 'apps' (latest data 2016)
Enterprises accepting online payment for web sales (latest data 2016)
Don't accept online payment for sales via website or 'apps' (latest data 2016)
Enterprises where the website had at least one of the following: webacc, webctm, webot or webper (latest data 2020)
Enterprises where the website provided order tracking available online (latest data 2020)
Website has no tracking or status of orders placed (latest data 2020)
Enterprises where the website provided a private policy statement, a privacy seal or certification related to website safety (latest data 2015)
Website has no privacy policy statement, privacy seal or certification related to website safety (latest data 2015)
Enterprises with e-commerce sales to other EU countries (latest data 2019)
Enterprises with e-commerce sales to the own country (latest data 2019)
Enterprises with e-commerce sales to the rest of the world (latest data 2019)
Enterprises with broadband access (fixed or mobile) (latest data 2017)
Connect to the Internet but not via fixed or mobile broadband (latest data 2017)
Enterprises having sent or received orders via any computer networks (latest data 2018)
Enterprises who have ERP software package to share information between different functional areas (latest data 2019)
Don't have ERP software package to share information between different functional areas (latest data 2019)
Enterprises connecting to the internet via a mobile broadband connection (3G modem or 3G handset) (latest data 2017)
Connect to the Internet via other portable devices such as Smartphones using mobile telephone networks (3G or 4G) (latest data 2016)
Connect to the Internet via portable computer using mobile telephone networks (3G or 4G). e.g. notebook, netbook, laptop, tablet, etc. (latest data 2016)
The ICT security policy addressed the risks of destruction or corruption of data, disclosure of confidential data and unavailability of ICT services due to an attack or an accident (latest data 2015)
The ICT security policy addressed the risks of disclosure of confidential data due to intrusion, pharming, phishing attacks or by accident (latest data 2015)
The ICT security policy did not address the risks of disclosure of confidential data due to intrusion, pharming, phishing attacks or by accident (latest data 2015)
The ICT security policy addressed the risks of destruction or corruption of data due to an attack or by unexpected incident (latest data 2015)
The ICT security policy did not address the risks of destruction or corruption of data due to attack or by unexpected incident (latest data 2015)
The ICT security policy addressed the risks of unavailability of ICT services due to an attack from outside (e.g. Denial of Service attack) (latest data 2015)
The ICT security policy did not address the risks of unavailability of ICT services due to attack from outside (e.g. Denial of Service attack) (latest data 2015)
Share SCM information via electronic transmission suitable for automated processing and via websites (latest data 2017)
Persons employed connecting to the internet via (fixed or mobile) broadband (latest data 2015)
Persons employed connecting to the internet via a mobile broadband connection (3G modem or 3G handset) (latest data 2015)
Enterprises purchasing online from suppliers located in other EU countries and the rest of the world (latest data 2017)
Enterprises with e-commerce sales or purchases to other EU countries (latest data 2017)
Enterprises with e-commerce sales or purchases in the rest of the world (latest data 2017)
Enterprises with e-commerce sales to other EU countries and the rest of the world (latest data 2019)
Have placed orders via a website or apps (latest data 2018)
Have not placed orders via a website or apps (latest data 2018)
Do not know if have placed orders via a website or apps (latest data 2018)
Enterprises with web sales (via websites, apps or marketplaces) (latest data 2020)
Have not received orders via websites or apps (latest data 2020)
Do not know if have received orders via a website or apps (latest data 2019)
Enterprises with web sales to other EU countries (latest data 2019)
Enterprises with web sales to the own country (latest data 2019)
Enterprises' turnover from web sales (latest data 2020)
Sales via websites or apps, excluding VAT (>= 1% of turnover) (latest data 2020)
Sales via websites or apps, excluding VAT ( <1% of turnover) (latest data 2020)
Enterprises with web sales to the rest of the world (latest data 2019)
Have placed orders via EDI-type messages (latest data 2018)
Have not placed orders via EDI-type messages (latest data 2018)
Do not know if have placed orders via EDI-type messages (latest data 2018)
Enterprises with EDI-type sales (latest data 2020)
Have not received orders via EDI-type messages (latest data 2020)
Do not know if have received orders via EDI-type messages (latest data 2020)
Received orders placed via EDI-type messages from customers in other EU countries (latest data 2019)
Received orders placed via EDI-type messages from customers in own country (latest data 2019)
Enterprises' turnover from EDI-type sales (latest data 2020)
Total sales via EDI type messages, excluding VAT(>=1% of turnover) (latest data 2020)
Total sales via EDI type messages, excluding VAT(<1% of turnover) (latest data 2020)
Received orders placed via EDI-type messages from customers in the rest of the world (latest data 2019)
Connect to the Internet but not via a portable device using mobile telephone networks (at least 3G) (latest data 2017)
Enterprises where the website had online ordering, reservation or booking and at least one of: webacc, webctm, webot or webper (latest data 2020)
Sales via websites or apps 0+ % (latest data 2020)
Sales via websites or apps 1+ % (latest data 2020)
Sales via websites or apps 10+ % (latest data 2020)
Sales via websites or apps 1+ % and no orders received via EDI-type messages (latest data 2020)
Sales via a website or apps less than 1% (or no sales via website at all) or orders received via EDI-type messages (latest data 2019)
Sales via websites or apps 2+ % (latest data 2020)
Sales via websites or apps 25+ % (latest data 2020)
Sales via websites or apps 5+% (latest data 2020)
Sales via websites or apps 50+ % (latest data 2020)
Don't know the % of sales via websites or apps (latest data 2020)
Sales via EDI-type messages 0+ % (latest data 2020)
Sales via EDI-type messages 1+ % (latest data 2020)
Sales via EDI-type messages 10+ % (latest data 2020)
Sales via EDI-type messages 2+ % (latest data 2020)
Sales via EDI-type messages 25+ % (latest data 2020)
Sales via EDI-type messages 5+% (latest data 2020)
Sales via EDI-type messages 50+ % (latest data 2020)
Don't know the % of sales via EDI-type messages (latest data 2020)
Persons employed by enterprises which have received orders via websites or apps (latest data 2020)
Persons employed by enterprises which have received orders via EDI-type messages (latest data 2020)
Persons employed by enterprises which use computers (latest data 2016)
Persons employed by enterprises which don't use computers (latest data 2016)
Enterprises' turnover from web sales - B2B and B2G (latest data 2020)
Enterprises' turnover from web sales - B2C (latest data 2020)
Enterprises where B2C sales via websites or apps were 10% or more of the e-commerce turnover (latest data 2020)
Enterprises where B2C web sales are 10% or more of the web sales (latest data 2020)
Enterprises where B2C sales via websites or apps were 5% or more of the total web sales (latest data 2020)
Enterprises where some persons employed used computers for business purposes (latest data 2019)
Enterprise employed ICT/IT specialists (reduced comparability with 2007) (latest data 2020)
Employ ICT specialists or have recruited/tried to recruit ICT specialists (latest data 2020)
Employ ICT specialists and have provided training to develop ICT skills of ICT specialists (latest data 2015)
Employ ICT specialists and had hard-to-fill vacancies for ICT specialists (latest data 2020)
Don't employ ICT specialists (latest data 2020)
Enterprise recruited/tried to recruit personnel for jobs requiring ICT specialist skills (reduced comparability with 2007) (latest data 2020)
Have not recruited/tried to recruit ICT specialists (latest data 2020)
Enterprise provided training to ICT/IT specialists to develop their ICT skills (latest data 2020)
Have not provided training to develop ICT skills of personnel: for ICT specialists (latest data 2020)
Enterprise had hard-to-fill vacancies for jobs requiring ICT specialist skills (reduced comparability with 2007) (latest data 2020)
Enterprise had no hard-to-fill vacancies for jobs requiring ICT specialist skills (latest data 2020)
Enterprise provided training to their personnel to develop their ICT skills (latest data 2020)
Enterprise provided training to other persons employed to develop their ICT skills (latest data 2020)
Have not provided training to develop ICT skills of personnel: for other persons employed (latest data 2020)
Enterprises where persons employed have access to the internet (latest data 2020)
Provide to the persons employed portable devices that allow a mobile connection to the internet (latest data 2020)
Mobile connection to the internet for business use to use dedicated business software applications (latest data 2018)
The enterprise doesn't provide portable devices that allow mobile connection to the internet using mobile telephone networks for business use to use dedicated business software applications (ERP, etc.) (latest data 2018)
Mobile connection to the internet for business use to access and modify documents of the enterprise (latest data 2018)
The enterprise doesn't provide portable devices that allow mobile connection to the internet using mobile telephone networks for business use to access and modify the enterprise's documents (latest data 2018)
Mobile connection to the internet for business use to access the enterprise's email system (latest data 2018)
The enterprise doesn't provide portable devices that allow mobile connection to the internet using mobile telephone networks for business use to access the enterprise's e-mail system (latest data 2018)
Provide portable devices that allow a mobile connection to the internet using mobile telephone networks: up to 2nd level of sophistication (latest data 2018)
Provide portable devices that allow a mobile connection to the internet using mobile telephone networks: up to 3rd level of sophistication (latest data 2018)
Provide to more than 20% of the persons employed portable devices that allow a mobile connection to the internet using mobile telephone networks: 3rd level of sophistication (latest data 2018)
Provide portable devices that allow a mobile connection to the internet using mobile telephone networks: 4th level of sophistication (highest) (latest data 2018)
Provide to more than 20% of the persons employed portable devices that allow a mobile connection to the internet using mobile telephone networks: 4th level of sophistication (highest) (latest data 2018)
Does not provide portable devices that allow a mobile connection to the internet using mobile telephone networks, for business purposes (latest data 2020)
Provide to the persons employed remote access to the enterprise's e-mail system, documents or applications (latest data 2016)
Do not provide to the persons employed remote access to the enterprise's e-mail system, documents or applications (latest data 2016)
Persons employed who do not use computers for business purposes (latest data 2019)
Persons employed by enterprises which have no access to the Internet (latest data 2016)
Persons employed who do not have access to the internet for business purposes (latest data 2020)
Persons employed by enterprises which provide to the persons employed portable devices that allow a mobile connection to the internet for business use (latest data 2020)
Persons employed by enterprises which do not provide portable devices that allow a mobile connection to the internet using mobile telephone networks, for business use (latest data 2020)
Persons employed by enterprises which provide remote access to the enterprise's e-mail system, documents or applications (latest data 2016)
Enterprises with web sales - B2B and B2G (latest data 2020)
Enterprises with web sales - B2C (latest data 2020)
Enterprises where B2C web sales are more than 1% of the web sales (latest data 2020)
Enterprises where web sales are more than 1% of total turnover and B2C web sales more than 10% of the web sales (latest data 2020)
The costs of introducing web sales too high compared to the benefits - enterprises selling via website (latest data 2016)
Problems related to the legal framework - enterprises selling via website (latest data 2016)
Problems related to logistics (shipping of goods or delivery of services) - enterprises selling via website (latest data 2016)
Problems related to payments - enterprises selling via website (latest data 2016)
Problems related to ICT security or data protection - enterprises selling via website (latest data 2016)
The enterprise's goods or services are not suitable - enterprises selling via website (latest data 2016)
Obstacle that limits the selling via a website or 'apps' – the costs of introducing web sales too high compared to the benefits - sellers to other EU countries (latest data 2015)
Obstacle that limits the selling via a website or 'apps' – problems related to logistics (shipping of goods or delivery of services) - sellers to other EU countries (latest data 2015)
B2C web sales of enterprises where web sales > 1% of total turnover and B2C web sales > 10% of the web sales (latest data 2020)
The costs of introducing web sales too high compared to the benefits - enterprises not selling via website (latest data 2016)
Problems related to the legal framework - enterprises not selling via website (latest data 2016)
Problems related to logistics (shipping of goods or delivery of services) - enterprises not selling via website (latest data 2016)
Problems related to payments - enterprises not selling via website (latest data 2016)
Problems related to ICT security or data protection - enterprises not selling via website (latest data 2016)
The enterprise's goods or services are not suitable - enterprises not selling via website (latest data 2016)
Have CRM to analyse information about clients for marketing purposes and use social media with customers (latest data 2019)
Enterprises where more than 10% of the persons employed have access to the internet for business purposes (latest data 2020)
Enterprises where more than 50% of the persons employed have access to the internet for business purposes (latest data 2020)
Develop the enterprise's image or market products (latest data 2019)
Do not use social media to develop the enterprise's image or market products (e.g. advertising or launching products, etc.) (latest data 2019)
Use social media for any purpose (of sm_advert, sm_pcuqor, sm_pcudev, sm_pbpcoll, sm_prcr, sm_pexchvok) (latest data 2019)
Collaborate with business partners (e.g. suppliers, etc.) or other organisations (e.g. public authorities, non governmental organisations, etc.) (latest data 2019)
Do not use social media to collaborate with business partners (e.g. suppliers, etc.) or other organisations (e.g. public authorities, non governmental organisations, etc.) (latest data 2019)
Use social media with business partners and customers (latest data 2019)
Use social media with business partners, but not with customers (latest data 2019)
Use social media with customers (latest data 2019)
Involve customers in development or innovation of goods or services (latest data 2019)
Do not use social media to involve customers in development or innovation of goods or services (latest data 2019)
Use social media only with customers (excluding development and innovation) (latest data 2019)
Obtain or respond to customer opinions, reviews questions (latest data 2019)
Do not use social media to obtain or respond to customer opinions, reviews questions (latest data 2019)
Exchange views, opinions or knowledge within the enterprise (latest data 2019)
Use social media only to exchange views, opinions or knowledge within the enterprise (latest data 2019)
Do not use social media to exchange views, opinions or knowledge within the enterprise (latest data 2019)
Recruit employees (latest data 2019)
Do not use social media to recruit employees (latest data 2019)
Persons employed by enterprises where more than 10% of the persons employed used computers with access to the internet for business purposes (latest data 2015)
Persons employed by enterprises where more than 50% of the persons employed used computers with access to the internet for business purposes (latest data 2015)
Turnover of enterprises where web sales > 1% of total turnover and B2C web sales > 10% of the web sales (latest data 2020)
Pay to advertise on the internet (latest data 2018)
Pay to advertise on the Internet and use any social media (latest data 2016)
Have a website and pay to advertise on the internet (latest data 2018)
Don't pay to advertise on the Internet (latest data 2018)
Buy cloud computing services used over the internet (latest data 2020)
Buy CC services delivered from shared servers and from servers of service providers exclusively reserved for the enterprise (latest data 2015)
Buy CC services delivered from servers of service providers exclusively reserved for the enterprise (latest data 2018)
Buy CC services delivered only from servers of service providers exclusively reserved for the enterprise (latest data 2018)
Don't buy CC services provided from servers of service providers exclusively reserved for the enterprise (latest data 2018)
Buy high CC services (accounting software applications, CRM software, computing power) (latest data 2020)
Buy only low CC services (e-mail, office software, storage of files) (latest data 2020)
Buy only medium CC services (e-mail, office software, storage of files, hosting of the enterprise's database) (latest data 2020)
Buy at least one of the mentioned CC services (latest data 2020)
Buy computing power to run the enterprise's own software (as a CC service) (latest data 2020)
Don't buy computing power to run software used by the enterprise (as a CC service) (latest data 2020)
Buy Customer Relationship Management software (as a CC service) (latest data 2020)
Don't buy Customer Relationship Management software (as a CC service) (latest data 2020)
Buy hosting for the enterprise's database (as a CC service) (latest data 2020)
Don't buy hosting for the enterprise's database(s) (as a CC service) (latest data 2020)
Buy e-mail (as a CC service) (latest data 2020)
Don't buy e-mail (as a CC service) (latest data 2020)
Buy finance or accounting software applications (as a CC service) (latest data 2020)
Don't buy finance or accounting software applications (as a CC service) (latest data 2020)
Buy storage of files (as a CC service) (latest data 2020)
Don't buy storage of files (as a CC service) (latest data 2020)
Don't buy any of the mentioned CC services (latest data 2020)
Buy office software (e.g. word processors, spreadsheets, etc.) (as a CC service) (latest data 2020)
Don't buy office software (e.g. word processors, spreadsheets, etc.) (as a CC service) (latest data 2020)
Buy CC services delivered from shared servers of service providers (latest data 2018)
Buy CC services delivered only from shared servers of service providers (latest data 2018)
Don't buy CC services provided from shared servers of service providers (latest data 2018)
Don't buy CC services used over the internet (latest data 2020)
Enterprises purchasing online of at least 1% of total purchases (as of 2014) (latest data 2018)
Electronic purchases are less than 1% of the total purchases (latest data 2018)
Use messages suitable for automatic processing for SCM information or have received orders via EDI-type messages (latest data 2017)
Use messages suitable for automatic processing for SCM information, eInvoices or have received orders via EDI-type messages (latest data 2017)
Provide to the persons employed portable devices that allow a mobile connection to the internet for business use (as of 2014) (latest data 2017)
Provide more than 10% of the employed persons with a portable device that allows a mobile connection to the Internet for business use (latest data 2017)
Provide more than 20% of persons employed with portable devices that allow a mobile connection to the internet for business use (from 2014 onwards) (latest data 2017)
Provide more than 50% of the employed persons with a portable device that allows a mobile connection to the Internet for business use (latest data 2017)
Have ERP software package to share information between different functional areas and use any social media (latest data 2019)
Enterprises use DSL or other fixed broadband connection (as of 2014) (latest data 2020)
Don't use any type of fixed line connection to the internet (latest data 2020)
Don't know if they use any type of fixed line connection to the internet (latest data 2020)
Enterprises sending or receiving eInvoices, suitable for automated processing (latest data 2017)
eInvoices sent or received, suitable for automatic processing and have received orders via EDI-type messages (latest data 2016)
eInvoices sent or received, suitable for automated processing and have ERP software package to share information between different functional areas (latest data 2015)
eInvoices sent or received, suitable for automatic processing and have placed or received orders via computer networks (latest data 2015)
eInvoices sent or received, suitable for automated processing and invoices sent, not suitable for automated processing (latest data 2016)
Enterprises sending or receiving invoices, not suitable for automatic processing only (latest data 2017)
Enterprises receiving eInvoices, suitable for automated processing (latest data 2017)
eInvoices received, suitable for automated processing - more than 10% of all invoices (latest data 2017)
eInvoices received, suitable for automated processing - more than 25% of all invoices (latest data 2015)
eInvoices received, suitable for automated processing - more than 50% of all invoices (latest data 2017)
Enterprises receiving eInvoices, in paper or electronic form not suitable for automated processing (latest data 2017)
eInvoices received, in paper or electronic form not suitable for automated processing - more than 50% of all invoices (latest data 2017)
Enterprises sending invoices to other enterprises or public authorities (B2BG) (latest data 2017)
Enterprises sending eInvoices B2BG, suitable for automated processing (latest data 2017)
eInvoices sent B2BG, suitable for automatic processing and have received orders via EDI-type messages (latest data 2016)
eInvoices sent B2BG, suitable for automated processing - more than 10% of all invoices (latest data 2017)
eInvoices sent B2BG, suitable for automated processing - more than 25% of all invoices (latest data 2015)
eInvoices sent B2BG, suitable for automated processing - more than 50% of all invoices (latest data 2017)
eInvoices sent B2BG, suitable or not for automated processing (latest data 2017)
Enterprises sending eInvoices B2BG, not suitable for automated processing (latest data 2017)
eInvoices sent B2BG, not suitable for automated processing - more than 50% of all invoices (latest data 2017)
Enterprises that do not send paper invoices and mainly send eInvoices, suitable for automated processing (latest data 2015)
Enterprises that do not send paper invoices and mainly send electronic invoices, not suitable for automated processing (latest data 2015)
eInvoices and paper invoices sent B2BG (latest data 2015)
Enterprises sending paper invoices B2BG (latest data 2017)
Paper invoices sent B2BG - more than 50% of all invoices (latest data 2017)
Enterprises sending only paper invoices B2BG (latest data 2017)
Did not send invoices to other enterprises or public authorities (latest data 2015)
The maximum contracted download speed of the fastest fixed internet connection is at least 10 Mb/s but less than 30 Mb/s (latest data 2019)
The maximum contracted download speed of the fastest fixed internet connection is at least 2 Mb/s but less than 10 Mb/s (latest data 2019)
The maximum contracted download speed of the fastest fixed line internet connection is at least 30 Mb/s but less than 100 Mb/s (until 2019) (latest data 2019)
The maximum contracted download speed of the fastest fixed line internet connection is at least 100 Mb/s (until 2019) (latest data 2019)
The maximum contracted download speed of the fastest fixed line internet connection is at least 30 Mb/s (until 2019) (latest data 2019)
The maximum contracted download speed of the fastest fixed internet connection is less than 2 Mb/s (latest data 2019)
Provided training to develop ICT skills for other persons employed and provided more than 20% of the persons employed with a portable device (latest data 2015)
Provide to the persons employed remote access to the enterprise's e-mail system, documents or applications and portable devices that allow a mobile connection to the Internet for business use (latest data 2016)
Enterprises using RFID technologies for person identification or access control (as of 2014) (latest data 2017)
Purpose of RFID – Only person identification or access control (latest data 2017)
Purpose of RFID – Not person identification or access control (latest data 2017)
Enterprises using RFID technologies for after sales product identification (as of 2014) (latest data 2017)
Purpose of RFID – Not for product identification after the production process (latest data 2017)
Enterprises using Radio Frequency identification (RFID) technologies (as of 2014) (latest data 2017)
Don't use RFID instruments (latest data 2017)
Enterprises using RFID technologies for after sales product identification or as part of the production and service delivery (latest data 2017)
Enterprises using RFID technologies as part of production and service delivery process (as of 2014) (latest data 2017)
Purpose of RFID – Not as part of the production and service delivery process (latest data 2017)
Use only one type of social media (as of 2014) (latest data 2019)
Use any social media (as of 2014) (latest data 2019)
Use enterprise's blog or microblogs (e.g. Twitter, Present.ly, etc.) (as of 2014) (latest data 2019)
Don't use enterprise blog or microblogs (e.g. Twitter, Present.ly, etc.) (latest data 2019)
Use multimedia content sharing websites (e.g. YouTube, Flickr, Picasa, SlideShare, etc.) (as of 2014) (latest data 2019)
Don't use multimedia content sharing websites (e.g. Instagram, YouTube, Flickr, SlideShare, etc.) (latest data 2019)
Use two or more social media (as of 2014) (latest data 2019)
Use social networks (e.g. Facebook, LinkedIn, Xing, Viadeo, Yammer, etc.) (as of 2014) (latest data 2019)
Don't use social networks (e.g. Facebook, LinkedIn, Xing, Viadeo, Yammer, etc.) (latest data 2019)
Use wiki based knowledge sharing tools (as of 2014) (latest data 2019)
Don't use wiki based knowledge sharing tools (latest data 2019)
Have a Website and use any social media (as of 2014) (latest data 2019)
Enterprises where the website had links or references to the enterprise's social media profiles (latest data 2020)
Website has no links or references to the enterprise's social media profiles (latest data 2020)
Persons employed, which were provided a portable device that allows a mobile connection to the internet for business use (as of 2014) (latest data 2017)
Persons employed by enterprises which use RFID for person identification or access control (latest data 2017)
Enterprises purchasing at least one of the following cloud computing services: hosting of the enterprise's database, accounting software applications, CRM software, computing power (latest data 2020)
Obstacle that limits the selling via a website or 'apps' – problems related to the legal framework - sellers to other EU countries (latest data 2015)
Obstacle that prevents the selling via a website or 'apps' – problems related to payments - sellers to other EU countries (latest data 2015)
Obstacle that prevents the selling via a website or 'apps' – problems related to ICT security or data protection - sellers to other EU countries (latest data 2015)
Enterprise has high digital intensity index (latest data 2019)
Enterprise has low digital intensity index (latest data 2019)
Enterprise has very high digital intensity index (latest data 2019)
Enterprise has very low digital intensity index (latest data 2019)
Have a website or have received orders via computer networks (latest data 2015)
The development of business management software/systems is mainly performed by: not applicable (latest data 2018)
The development of business management software/systems is mainly performed by external suppliers (latest data 2018)
The development of business management software/systems is mainly performed by external suppliers and have ERP, CRM or share supply chain management information electronically with suppliers or customers (latest data 2015)
The development of business management software/systems is mainly performed by own employees (latest data 2018)
The development of business management software/systems is mainly performed by own employees and have ERP, CRM or share supply chain management information electronically with suppliers or customers (latest data 2015)
Employ ICT specialists and the development of business management software/systems or web solutions are mainly performed by own employees (latest data 2015)
The support for business management software/systems is mainly performed by: not applicable (latest data 2018)
The support for business management software/systems is mainly performed by external suppliers (latest data 2018)
The support for business management software/systems is mainly performed by external suppliers and have ERP, CRM or share supply chain management information electronically with suppliers or customers (latest data 2015)
The support for business management software/systems is mainly performed by own employees (latest data 2018)
The support for business management software/systems is mainly performed by own employees and have ERP, CRM or share supply chain management information electronically with suppliers or customers (latest data 2015)
The maintenance of ICT infrastructure is mainly performed by: not applicable (latest data 2018)
The maintenance of ICT infrastructure is mainly performed by external suppliers (latest data 2018)
The maintenance of ICT infrastructure is mainly performed by external suppliers and at least 10 persons employed used computers with access to the internet for business purposes (latest data 2015)
The maintenance of ICT infrastructure is mainly performed by own employees (latest data 2018)
The maintenance of ICT infrastructure is mainly performed by own employees and at least 10 persons employed used computers with access to the internet for business purposes (latest data 2015)
ICT functions are mainly performed by external suppliers (latest data 2018)
Employ ICT specialists and ICT functions are mainly performed by external suppliers (latest data 2018)
Provide training to develop ICT skills of personnel and ICT functions are mainly performed by external suppliers (latest data 2018)
ICT functions are mainly performed by a mix of own employees and external suppliers (latest data 2018)
Employ ICT specialists and ICT functions are mainly performed by a mix of own employees and external suppliers (latest data 2015)
ICT functions are mainly performed by own employees (latest data 2018)
Employ ICT specialists and ICT functions are mainly performed by own employees (latest data 2018)
ICT functions are mainly performed by: not applicable (latest data 2018)
The support for office software is mainly performed by: not applicable (latest data 2018)
The support for office software is mainly performed by external suppliers (latest data 2018)
The support for office software is mainly performed by external suppliers and at least 10 persons employed used computers with access to the internet for business purposes (latest data 2015)
The support for office software is mainly performed by own employees (latest data 2018)
The support for office software is mainly performed by own employees and at least 10 persons employed used computers with access to the internet for business purposes (latest data 2015)
The security and data protection are mainly performed by: not applicable (latest data 2017)
The security and data protection are mainly performed by external suppliers (latest data 2017)
The security and data protection are mainly performed by external suppliers and have a formally defined ICT security policy (latest data 2015)
The security and data protection are mainly performed by external suppliers and the ICT security policy was defined or most recently reviewed within the last 12 months (latest data 2015)
The security and data protection are mainly performed by own employees (latest data 2017)
The security and data protection are mainly performed by own employees and have a formally defined ICT security policy (latest data 2015)
The security and data protection are mainly performed by own employees and the ICT security policy was defined or most recently reviewed within the last 12 months (latest data 2015)
The development of web solutions is mainly performed by: not applicable (latest data 2018)
The development of web solutions is mainly performed by external suppliers (latest data 2018)
Have a website or have received orders via computer networks and the development of web solutions is mainly performed by external suppliers (latest data 2015)
The development of web solutions is mainly performed by own employees (latest data 2018)
Have a website or have received orders via computer networks and the development of web solutions is mainly performed by own employees (latest data 2015)
The support for web solutions is mainly performed by: not applicable (latest data 2018)
The support for web solutions is mainly performed by external suppliers (latest data 2018)
Have a website or have received orders via computer networks and the support for web solutions is mainly performed by external suppliers (latest data 2015)
The support for web solutions is mainly performed by own employees (latest data 2018)
Have a website or have received orders via computer networks and the support for web solutions is mainly performed by own employees (latest data 2015)
Don't employ ICT specialists, but have provided training to develop ICT skills of other persons employed (latest data 2015)
Enterprises where at least 10 persons employed have access to the internet for business purposes (latest data 2020)
The ICT security policy addressed the risks of destruction or corruption of data, disclosure of confidential data and unavailability of ICT services due to attack or by accident and was defined or most recently reviewed within the last 12 months (latest data 2015)
The ICT security policy addressed the risks of destruction or corruption of data, disclosure of confidential data and unavailability of ICT services due to attack or by accident and was defined or most recently reviewed within the last 24 months (latest data 2015)
The ICT security policy addressed the risks of disclosure of confidential data and unavailability of ICT services due to attack or by accident (latest data 2015)
Enterprises had a formally defined ICT security policy (as of 2015) (latest data 2015)
Have no formally defined ICT security policy (latest data 2015)
The enterprise's ICT security policy was defined or most recently reviewed more than 12 months and up to 24 months ago (latest data 2019)
The enterprise's ICT security policy was defined or most recently reviewed within the last 12 months (latest data 2019)
The enterprise's ICT security policy was defined or most recently reviewed within the last 24 months (latest data 2019)
The enterprise's ICT security policy was defined or most recently reviewed more than 24 months ago (latest data 2019)
Have ERP, CRM or share supply chain management information electronically with suppliers or customers (latest data 2017)
Have web sales to private consumers (B2C) and pay to advertise on the internet (latest data 2018)
Pay to advertise on the internet, based on the webpages' content or keywords searched by users (latest data 2018)
Pay to advertise on the internet, but not based on the webpages' content or keywords searched by users (latest data 2018)
Pay to advertise on the internet, based on the geolocation of internet users (latest data 2018)
Pay to advertise on the internet, but not based on the geolocation of internet users (latest data 2018)
Pay to advertise on the internet, based on any other method of targeted advertising (latest data 2018)
Pay to advertise on the internet, but not based on any other method of target advertising (latest data 2018)
Pay to advertise on the internet, based on the tracking of internet users' past activities or profile (latest data 2018)
Pay to advertise on the internet, but not based on the tracking of internet users' past activities or profile (latest data 2018)
Pay to advertise on the internet, based on the webpages' content, keywords, users' past activities or profile or the geolocation (latest data 2018)
Enterprises which sold via a website or 'apps' - B2C and which sent invoices to private consumers (latest data 2016)
Enterprises analysing big data from any data source (until 2018) (latest data 2018)
Analyse big data from any data source and pay to advertise on the internet (latest data 2018)
Analyse big data from any data source and used any computer networks for sales (at least 1%) (latest data 2018)
Analyse big data from any data source and use any social media (latest data 2016)
Enterprises analysing big data from any data source (excluding other sources) (until 2018) (latest data 2018)
Big data analysis for the enterprise is done by the enterprise's own employees and by an external provider (until 2018) (latest data 2018)
Big data analysis for the enterprise is done by an external service provider (until 2018) (latest data 2018)
Big data analysis for the enterprise is done by an external service provider and ICT functions are mainly performed by external suppliers (latest data 2018)
Big data analysis for the enterprise is done by an external service provider and ICT functions are mainly performed by own employees (latest data 2018)
Big data analysis for the enterprise is not done by an external service provider (latest data 2018)
Analyse big data from geolocation of portable devices (until 2018) (latest data 2018)
Analyse big data from geolocation of portable devices and provide the employed persons with a portable device that allows a mobile connection to the Internet for business use (latest data 2016)
Analyse big data from geolocation of portable devices and provide portable devices to use dedicated business software applications (latest data 2018)
Don't analyse big data from geolocation of portable devices (latest data 2018)
Analyse own big data from enterprise's smart devices or sensors (until 2018) (latest data 2018)
Don't analyse own big data from enterprise's smart devices or sensors (latest data 2018)
Analyse big data from other sources (until 2018) (latest data 2018)
Don't analyse big data from other sources (latest data 2018)
Big data analysis for the enterprise is done by the enterprise's own employees (until 2018) (latest data 2018)
Big data analysis for the enterprise is done by the enterprise's own employees and ICT functions are mainly performed by external suppliers (latest data 2018)
Big data analysis for the enterprise is done by the enterprise's own employees and ICT functions are mainly performed by own employees (latest data 2018)
Big data analysis for the enterprise is not done by the enterprise's own employees (latest data 2018)
Analyse big data generated from social media (until 2018) (latest data 2018)
Analyse big data generated from social media and use any social media (latest data 2016)
Don't analyse big data generated from social media (latest data 2018)
Sent invoices to other enterprises (latest data 2017)
Sent invoices to other enterprises or public authorities and to private consumers (latest data 2017)
Did not send invoices to other enterprises (latest data 2017)
Sent invoices to private consumers (latest data 2017)
Did not send invoices to private consumers (latest data 2017)
Sent invoices to the public authorities (latest data 2017)
Did not send invoices to the public authorities (latest data 2017)
Employ ICT specialists and have provided training to develop ICT skills of personnel (latest data 2020)
Don't employ ICT specialists, but have provided training to develop ICT skills of personnel (latest data 2020)
Provide to the persons employed remote access to the enterprise's e-mail system, documents or applications and provide more than 20% of the employed persons with a portable device that allows a mobile connection to the Internet for business use (latest data 2016)
Persons employed by enterprises which provide to the persons employed portable devices that allow a mobile connection to the internet for business use (latest data 2017)
Enterprises with B2C web sales and web sales via e-commerce marketplaces (latest data 2020)
Enterprises which sold via their own websites or apps and via an e-commerce marketplace (latest data 2020)
Enterprises with web sales via e-commerce marketplaces (latest data 2020)
Enterprises with at least 20% of web sales via e-commerce marketplaces (latest data 2020)
Enterprises which sold via an e-commerce marketplace for at least 50% of the web sales (latest data 2020)
Enterprises which did not sell via an e-commerce marketplace (latest data 2020)
Enterprises with web sales via their own websites or apps (latest data 2020)
Enterprises which did not sell via their own websites or apps (latest data 2020)
Difficulties for web sales to other EU countries - any (of high costs, complaints, labelling, languages, business partners restrictions) (latest data 2019)
Difficulties for web sales to other EU countries - adapting product labelling (latest data 2019)
Difficulties when selling to other EU countries via a website or apps - not adapting product labelling (latest data 2019)
Difficulties for web sales to other EU countries - restrictions from business partners (latest data 2019)
Difficulties when selling to other EU countries via a website or apps - not the restrictions from business partners (latest data 2019)
Difficulties for web sales to other EU countries - lack of knowledge of foreign languages (latest data 2019)
Difficulties when selling to other EU countries via a website or apps - not the lack of knowledge of foreign languages (latest data 2019)
Difficulties for web sales to other EU countries - high costs of delivering or returning products (latest data 2019)
Difficulties when selling to other EU countries via a website or apps - not the high costs of delivering or returning products (latest data 2019)
Difficulties for web sales to other EU countries - none (of high costs, complaints, labelling, languages, business partners restrictions) (latest data 2019)
Difficulties for web sales to other EU countries - related to resolving complaints and disputes (latest data 2019)
Difficulties when selling to other EU countries via a website or apps - not related to resolving complaints and disputes (latest data 2019)
Enterprises with web sales to foreign countries (EU or rest of the world) (latest data 2019)
Received orders placed via a website or apps from customers in foreign countries, with an export turnover at least 20% of the web sales (latest data 2019)
Sold via an e-commerce marketplace and received orders placed via a website or apps from customers in foreign countries, with an export turnover at least 20% of the web sales (latest data 2019)
Received orders placed via a website or apps from customers in foreign countries, with an export turnover at least 50% of the web sales (latest data 2019)
Sold via an e-commerce marketplace and received orders placed via a website or apps from customers in foreign countries, with an export turnover at least 50% of the web sales (latest data 2019)
Enterprises where B2C web sales are 10% or more of the total web sales and which sold via e-commerce marketplaces (latest data 2020)
Enterprises' turnover from web sales via e-commerce marketplaces (latest data 2020)
Enterprises' turnover from web sales via own websites or apps (latest data 2020)
Sales via a website or apps - from customers located in other EU countries (latest data 2019)
Sales via a website or apps - from customers located in the own country (latest data 2019)
Sales via a website or apps - from customers located in the rest of the world (latest data 2019)
The speed of the fixed line connection(s) to the internet is sufficient for the actual needs of the enterprise (until 2019) (latest data 2017)
The speed of the fixed line connection(s) to the internet (at least 30 Mb/s) is sufficient for the actual needs of the enterprise (until 2019) (latest data 2017)
The speed of the fixed line connection(s) to the internet is not sufficient for the actual needs of the enterprise (until 2019) (latest data 2017)
The speed of the fixed internet connection ([10-30[ Mb/s) is not sufficient for the actual needs of the enterprise (latest data 2017)
The speed of the fixed internet connection ([2-10[ Mb/s) is not sufficient for the actual needs of the enterprise (latest data 2017)
The speed of the fixed line connection(s) to the internet ([30-100[ Mb/s) is not sufficient for the actual needs of the enterprise (until 2019) (latest data 2017)
The speed of the fixed line connection(s) to the internet (at least 100 Mb/s) is not sufficient for the actual needs of the enterprise (until 2019) (latest data 2017)
The speed of the fixed line connection(s) to the internet (at least 30 Mb/s) is not sufficient for the actual needs of the enterprise (until 2019) (latest data 2017)
The speed of the fixed connection(s) to the internet (less than 2Mb/s) is not sufficient for the actual needs of the enterprise (latest data 2017)
Turnover of enterprises where web sales via e-commerce marketplaces are at least 20% of the web sales (latest data 2020)
Turnover of the enterprises where web sales via an e-commerce marketplace were at least 50% of the web sales (latest data 2020)
Analyse big data from geolocation of portable devices and provide the employed persons with a portable device that allows a mobile connection to the Internet for business use (latest data 2018)
Connect to the Internet via fixed or mobile broadband (as of 2018) (latest data 2020)
Connect to the Internet but not via fixed or mobile broadband (as of 2018) (latest data 2020)
Enterprises with high digital intensity index (latest data 2020)
Enterprises with low digital intensity index (latest data 2020)
Enterprises with very high digital intensity index (latest data 2020)
Enterprises with very low digital intensity index (latest data 2020)
Provide the employed persons with a portable device that allows internet connection via mobile telephone networks, for business purpose (as of 2018) (latest data 2020)
Provide more than 10% of the employed persons with a portable device that allows internet connection via mobile telephone networks, for business purposes (latest data 2020)
Provide more than 20% of the employed persons with a portable device that allows internet connection via mobile telephone networks, for business purpose (from 2018 onwards) (latest data 2020)
Provide more than 50% of the employed persons with a portable device that allows internet connection via mobile telephone networks, for business purposes (latest data 2020)
eInvoices sent or received, suitable for automated processing (latest data 2018)
Enterprises receiving eInvoices, suitable for automated processing (latest data 2018)
eInvoices received, suitable for automated processing - at least 10% but less than 25% of all invoices (latest data 2018)
eInvoices received, suitable for automated processing - at least 25% but less than 50% of all invoices (latest data 2018)
eInvoices received, suitable for automated processing - at least 50% but less than 75% of all invoices (latest data 2018)
eInvoices received, suitable for automated processing - at least 75% of all invoices (latest data 2018)
eInvoices received, suitable for automated processing - less than 10% of all invoices (latest data 2018)
Did not receive eInvoices, suitable for automated processing (latest data 2018)
eInvoices received, not suitable for automated processing (latest data 2018)
Did not receive eInvoices, not suitable for automated processing (latest data 2018)
Paper invoices received (latest data 2018)
Did not receive paper invoices (latest data 2018)
Enterprises sending eInvoices, suitable for automated processing (latest data 2020)
eInvoices sent, suitable for automated processing - at least 10% but less than 25% of all invoices (latest data 2020)
eInvoices sent, suitable for automated processing - at least 25% but less than 50% of all invoices (latest data 2020)
eInvoices sent, suitable for automated processing - at least 50% but less than 75% of all invoices (latest data 2020)
eInvoices sent, suitable for automated processing - at least 75% of all invoices (latest data 2020)
eInvoices sent, suitable for automated processing - less than 10% of all invoices (latest data 2020)
Did not send eInvoices, suitable for automated processing (latest data 2020)
Enterprises sending eInvoices, not suitable for automated processing (latest data 2020)
Did not send eInvoices, not suitable for automated processing (latest data 2020)
Enterprises sending paper invoices (latest data 2020)
Did not send paper invoices (latest data 2020)
eInvoices sent to other enterprises (B2B), suitable for automated processing (latest data 2018)
eInvoices sent, suitable for automated processing, but not to other enterprises (B2B) (latest data 2018)
Enterprises sending eInvoices B2BG, suitable for automated processing (latest data 2018)
eInvoices sent to private consumers (B2C), suitable for automated processing (latest data 2018)
eInvoices sent, suitable for automated processing, but not to private consumers (B2C) (latest data 2018)
eInvoices sent to public authorities (B2G), suitable for automated processing (latest data 2018)
eInvoices sent, suitable for automated processing, but not to public authorities (B2G) (latest data 2018)
The ICT security and data protection are mainly performed by: not applicable (latest data 2018)
The ICT security and data protection are mainly performed by external suppliers (latest data 2018)
The ICT security and data protection are mainly performed by own employees (latest data 2018)
Use 3D printing (latest data 2020)
Use 3D printing, for any of the listed purposes (latest data 2020)
Use 3D printing, for none of the listed purposes (latest data 2020)
Use 3D printing services provided by other enterprises (latest data 2018)
Don't use 3D printing services provided by other enterprises (latest data 2018)
Use own 3D printers (latest data 2018)
Don't use own 3D printers (latest data 2018)
Use 3D printing for goods to be used in the enterprise's production process, excluding prototypes or models (latest data 2020)
Use 3D printing, but not for goods to be used in the enterprise's production process, excluding prototypes or models (latest data 2020)
Use 3D printing for goods for sale, excluding prototypes or models (latest data 2020)
Use 3D printing, but not for goods for sale, excluding prototypes or models (latest data 2020)
Use 3D printing for prototypes or models for internal use (latest data 2020)
Use 3D printing, but not for prototypes or models for internal use (latest data 2020)
Use 3D printing for prototypes or models for sale (latest data 2020)
Use 3D printing, but not for prototypes or models for sale (latest data 2020)
Use industrial or service robots (latest data 2020)
Use industrial robots (latest data 2020)
Don't use industrial robots (latest data 2020)
Use service robots (latest data 2020)
Use service robots, for any of the listed purposes (latest data 2020)
Use service robots for assembly works (latest data 2020)
Use service robots, but not for assembly works (latest data 2020)
Use service robots for construction works or damage repair tasks (latest data 2020)
Use service robots, but not for construction works or damage repair tasks (latest data 2020)
Use service robots for cleaning or waste disposal tasks (latest data 2020)
Use service robots, but not for cleaning or waste disposal tasks (latest data 2020)
Use service robots, for none of the listed purposes (latest data 2020)
Use service robots for robotic store clerk tasks (latest data 2020)
Use service robots, but not for robotic store clerk tasks (latest data 2020)
Use service robots for surveillance, security or inspection tasks (latest data 2020)
Use service robots, but not for surveillance, security or inspection tasks (latest data 2020)
Use service robots for transportation of people or goods (latest data 2020)
Use service robots, but not for transportation of people or goods (latest data 2020)
Use service robots for warehouse management systems (latest data 2020)
Use service robots, but not for warehouse management systems (latest data 2020)
Don't use service robots (latest data 2020)
Persons employed, which were provided a portable device that allows internet connection via mobile telephone networks, for business purpose (as of 2018) (latest data 2020)
Persons employed who were not provided with a portable device that allows internet connection via mobile telephone networks, for business purpose although the enterprise provides it (latest data 2020)
Enterprises with 0 (out of 3) ICT capabilities (latest data 2018)
Enterprises with 1 (out of 3) ICT capabilities (latest data 2018)
Enterprises with 2 (out of 3) ICT capabilities (latest data 2018)
Enterprises with 3 (out of 3) ICT capabilities (latest data 2018)
Enterprises with 0 (out of 2) website maturity functionalities (latest data 2018)
Enterprises with 1 (out of 2) website maturity functionalities (latest data 2018)
Enterprises with 2 (out of 2) website maturity functionalities (latest data 2018)
Enterprises with 0 (out of 3) advanced ICT functions (latest data 2018)
Enterprises with 1 (out of 3) advanced ICT functions (latest data 2018)
Enterprises with 2 (out of 3) advanced ICT functions (latest data 2018)
Enterprises with 3 (out of 3) advanced ICT functions (latest data 2018)
ICT functions are performed by external suppliers (latest data 2020)
Employ ICT specialists and ICT functions are performed by external suppliers (latest data 2020)
Provide training to develop ICT skills of personnel and ICT functions are performed by external suppliers (latest data 2020)
External suppliers perform ICT functions, including the ICT security related activities (latest data 2019)
External suppliers perform ICT functions, but own employees carry out the ICT security related activities (latest data 2019)
ICT functions are only performed by external suppliers (latest data 2020)
ICT functions were not performed by external suppliers (latest data 2020)
ICT functions are performed by own employees (latest data 2020)
Employ ICT specialists and ICT functions are performed by own employees (latest data 2020)
Own employees perform ICT functions, but external suppliers carry out the ICT security related activities (latest data 2019)
Own employees perform ICT functions, including the ICT security related activities (latest data 2019)
ICT functions are only performed by own employees (latest data 2020)
ICT functions were not performed by own employees (incl. those employed in parent or affiliate enterprises) (latest data 2020)
The ICT security related activities are carried out by own employees or external suppliers (latest data 2019)
Have document(s) on measures, practices or procedures on ICT security and the ICT security related activities are carried out by own employees or external suppliers (latest data 2019)
The ICT security related activities are carried out by external suppliers (latest data 2019)
Have document(s) on measures, practices or procedures on ICT security and the ICT security related activities are carried out by external suppliers (latest data 2019)
The ICT security related activities (e.g. security testing, ICT training on security, resolving ICT security incidents) are not carried out by external suppliers (latest data 2019)
The ICT security related activities are carried out by the own employees (latest data 2019)
Have document(s) on measures, practices or procedures on ICT security and the ICT security related activities are carried out by own employees (latest data 2019)
The ICT security related activities (e.g. security testing, ICT training on security, resolving ICT security incidents) are not carried out by the own employees (incl. those employed in parent or affiliate enterprises) (latest data 2019)
Enterprises make persons employed aware of their obligations in ICT security related issues (latest data 2019)
Make persons employed aware of their obligations in ICT security related issues and have provided training to develop ICT skills for ICT specialists (latest data 2019)
Make persons employed aware of their obligations in ICT security related issues and have provided training to develop ICT skills for other persons employed (latest data 2019)
Make persons employed aware of their obligations in ICT security related issues and provide portable devices that allow a mobile connection to the internet using mobile telephone networks (latest data 2019)
Make persons employed aware of their obligations in ICT security related issues and have document(s) on measures, practices or procedures on ICT security (latest data 2019)
Enterprises make persons employed aware of their obligations in ICT security related issues by contract (e.g. contract of employment) (latest data 2019)
Make persons employed aware of their obligations in ICT security related issues by contract and have provided training to develop ICT skills for ICT specialists (latest data 2019)
Make persons employed aware of their obligations in ICT security related issues by contract and have provided training to develop ICT skills for other persons employed (latest data 2019)
Make persons employed aware of their obligations in ICT security related issues by contract and provide portable devices that allow a mobile connection to the internet using mobile telephone networks (latest data 2019)
Don't make persons employed aware of their obligations in ICT security related issues by contract (e.g. contract of employment) (latest data 2019)
Enterprises make persons employed aware of their obligations in ICT security related issues by compulsory training courses or viewing compulsory material (latest data 2019)
Make persons employed aware of their obligations in ICT security related issues by compulsory training courses or viewing compulsory material and have provided training to develop ICT skills for ICT specialists (latest data 2019)
Make persons employed aware of their obligations in ICT security related issues by compulsory training courses or viewing compulsory material and have provided training to develop ICT skills for other persons employed (latest data 2019)
Make persons employed aware of their obligations in ICT security related issues by compulsory training courses or viewing compulsory material and provide portable devices that allow a mobile connection to the internet using mobile telephone networks (latest data 2019)
Don't make persons employed aware of their obligations in ICT security related issues by compulsory training courses or viewing compulsory material (latest data 2019)
Enterprises don't make persons employed aware of their obligations in ICT security related issues (latest data 2019)
Enterprises make persons employed aware of their obligations in ICT security related issues by voluntary training or internally available information (e.g. information on the intranet) (latest data 2019)
Make persons employed aware of their obligations in ICT security related issues by voluntary training or internally available information and have provided training to develop ICT skills for ICT specialists (latest data 2019)
Make persons employed aware of their obligations in ICT security related issues by voluntary training or internally available information and have provided training to develop ICT skills for other persons employed (latest data 2019)
Make persons employed aware of their obligations in ICT security related issues by voluntary training or internally available information and provide portable devices that allow a mobile connection to the internet using mobile telephone networks (latest data 2019)
Don't make persons employed aware of their obligations in ICT security related issues by voluntary training or internally available information (e.g. information on the intranet) (latest data 2019)
Enterprises experienced at least once problems due to an ICT related security incident (unavailability of ICT services, destruction or corruption of data, disclosure of confidential data) (latest data 2019)
Have experienced at least once problems due to an ICT related security incident and provide the employed persons with a portable device that allows internet connection via mobile telephone networks, for business purposes (latest data 2019)
Have experienced at least once problems due to an ICT related security incident and provide more than 10% of employed persons with a portable device that allows internet connection via mobile telephone networks, for business purposes (latest data 2019)
Have experienced at least once problems due to an ICT related security incident and provide more than 20% of employed persons with a portable device that allows internet connection via mobile telephone networks, for business purposes (latest data 2019)
Have experienced at least once problems due to an ICT related security incident and provide more than 50% of employed persons with a portable device that allows internet connection via mobile telephone networks, for business purposes (latest data 2019)
Enterprises experienced at least once problems due to ICT security incident: disclosure of confidential data (latest data 2019)
Have experienced at least once problems due to ICT security incident: disclosure of confidential data and provide portable devices that allow a mobile connection to the internet using mobile telephone networks, for business purposes (latest data 2019)
Have not experienced problems due to the ICT security incident: disclosure of confidential data (e.g. due to intrusion, pharming, phishing attack, actions by own employees (intentionally or unintentionally)) (latest data 2019)
Enterprises experienced at least once problems due to ICT security incident: destruction or corruption of data (latest data 2019)
Have experienced at least once problems due to ICT security incident: destruction or corruption of data and provide portable devices that allow a mobile connection to the internet using mobile telephone networks, for business purposes (latest data 2019)
Have not experienced problems due to the ICT security incident: destruction or corruption of data (e.g. due to infection of malicious software or unauthorised intrusion, hardware or software failures) (latest data 2019)
Enterprises did not experience any problem due to ICT related security incidents (unavailability of ICT services, destruction or corruption of data, disclosure of confidential data) (latest data 2019)
Enterprises experienced at least once problems due to ICT security incident: unavailability of ICT services (latest data 2019)
Have experienced at least once problems due to ICT security incident: unavailability of ICT services and provide portable devices that allow a mobile connection to the internet using mobile telephone networks, for business purposes (latest data 2019)
Have not experienced problems due to the ICT security incident: unavailability of ICT services (e.g. Denial of Service attacks, ransomware attacks, hardware or software failures - excluding mechanical failure, theft) (latest data 2019)
Enterprises having insurance against ICT security incidents (latest data 2019)
Have no insurance against ICT security incidents (latest data 2019)
Enterprises using any ICT security measure (latest data 2019)
ICT security measure used: encryption techniques for data, documents or e-mails (latest data 2019)
ICT security measure not used: encryption techniques for data, documents or e-mails (latest data 2019)
ICT security measure used: keeping the software (including operating systems) up-to-date (latest data 2019)
ICT security measure not used: keeping the software (including operating systems) up-to-date (latest data 2019)
ICT security measure used: maintaining log files for analysis after security incidents (latest data 2019)
ICT security measure not used: maintaining log files for analysis after security incidents (latest data 2019)
ICT security measure used: network access control (management of access by devices and users to the enterprise's network) (latest data 2019)
ICT security measure not used: network access control (management of access by devices and users to the enterprise's network) (latest data 2019)
ICT security measure used: data backup to a separate location (including backup to the cloud) (latest data 2019)
ICT security measure not used: data backup to a separate location (including backup to the cloud) (latest data 2019)
ICT security measure used: ICT risk assessment, i.e. periodically assessment of probability and consequences of ICT security incidents (latest data 2019)
ICT security measure not used: ICT risk assessment, i.e. periodically assessment of probability and consequences of ICT security incidents (latest data 2019)
ICT security measure used: strong password authentication (latest data 2019)
ICT security measure not used: strong password authentication, i.e. minimum length of 8 mixed characters, periodical change (latest data 2019)
ICT security measure used: ICT security tests (latest data 2019)
ICT security measure not used: ICT security tests (e.g. performing penetration tests, testing security alert system, review of security measures, testing of backup systems) (latest data 2019)
ICT security measure used: user identification and authentication via biometric methods implemented by the enterprise (latest data 2019)
ICT security measure not used: user identification and authentication via biometric methods implemented by the enterprise (e.g. based on fingerprints, voice, faces) (latest data 2019)
ICT security measure used: VPN (Virtual Private Network extends a private network across a public network to enable secure exchange of data over public network) (latest data 2019)
ICT security measure not used: VPN (Virtual Private Network extends a private network across a public network to enable secure exchange of data over public network) (latest data 2019)
The document(s) on measures, practices or procedures on ICT security address: management of access rights for the usage of ICT (latest data 2019)
The document(s) on measures, practices or procedures on ICT security don't address: management of access rights for the usage of ICT (e.g. computers, networks) (latest data 2019)
Enterprises have document(s) on measures, practices or procedures on ICT security (latest data 2019)
Employ ICT specialists and have document(s) on measures, practices or procedures on ICT security (latest data 2019)
Have no document(s) on measures, practices or procedures on ICT security (latest data 2019)
The document(s) on measures, practices or procedures on ICT security address: procedures or rules to prevent or respond to security incidents (latest data 2019)
The document(s) on measures, practices or procedures on ICT security don't address: procedures or rules to prevent or respond to security incidents (e.g. pharming, phishing attacks, ransomware, etc.) (latest data 2019)
The document(s) on measures, practices or procedures on ICT security address: responsibility, rights and duties of persons employed in the field of ICT (latest data 2019)
The document(s) on measures, practices or procedures on ICT security don't address: responsibility, rights and duties of persons employed in the field of ICT (e.g. use of e-mails, mobile devices, social media, etc.) (latest data 2019)
The document(s) on measures, practices or procedures on ICT security address: storage, protection, access or processing of data (latest data 2019)
The document(s) on measures, practices or procedures on ICT security don't address: storage, protection, access or processing of data (latest data 2019)
The document(s) on measures, practices or procedures on ICT security address: training of persons employed in the safe usage of ICT (latest data 2019)
The document(s) on measures, practices or procedures on ICT security don't address: training of persons employed in the safe usage of ICT (latest data 2019)
Use voice or video call applications over the internet for business purposes (latest data 2019)
Don't use voice or video call applications over the internet for business purposes (latest data 2019)
Enterprises using information about visitors' behaviour on their websites, e.g. for advertising or improving customer satisfaction (latest data 2019)
Don't use information about visitors' behaviour on its website (latest data 2019)
Enterprises don't use any AI system (of E_CHTB, E_BDAML, E_BDANL, E_RBTS) (latest data 2020)
Enterprises use at least one AI system (of E_CHTB, E_BDAML, E_BDANL, E_RBTS) (latest data 2020)
Enterprises use at least two AI systems (of E_CHTB, E_BDAML, E_BDANL, E_RBTS) (latest data 2020)
Enterprises use at least three AI systems (of E_CHTB, E_BDAML, E_BDANL, E_RBTS) (latest data 2020)
Enterprises use four AI systems (of E_CHTB, E_BDAML, E_BDANL, E_RBTS) (latest data 2020)
Enterprises with web sales via one e-commerce marketplaces (latest data 2020)
Enterprises with web sales via two e-commerce marketplaces (latest data 2020)
Enterprises with web sales via at least two e-commerce marketplaces (latest data 2020)
Enterprises with web sales via more than two e-commerce marketplaces (latest data 2020)
Enterprises with web sales via at least two e-commerce marketplaces and where more than 50% of the turnover from sales via e-commerce marketplaces came from only one marketplace (latest data 2020)
Enterprises which sold via two or more e-commerce marketplaces, but no marketplace made more than half the turnover from all sales via marketplaces (latest data 2020)
Analyse big data internally from any data source or externally (latest data 2020)
Analyse big data internally from any data source or externally and used any computer networks for sales (at least 1%) (latest data 2020)
Analyse big data internally using any method (of E_BDAML, E_BDANL, E_BDAOM) (latest data 2020)
Analyse big data using any method and ICT functions were performed by external suppliers (latest data 2020)
Analyse big data using any method and ICT functions were performed by own employees (latest data 2020)
Analyse big data using any method and had the following difficulty to recruit ICT specialists: Lack of applications (latest data 2020)
Analyse big data using any method and had the following difficulty to recruit ICT specialists: Applicants' lack of relevant ICT qualifications from education and/or training (latest data 2020)
Analyse big data using any method and had the following difficulty to recruit ICT specialists: Applicants' lack of relevant work experience (latest data 2020)
Analyse big data using any method and had the following difficulty to recruit ICT specialists: Applicants' salary expectation too high (latest data 2020)
Analyse big data using any method and have recruited/tried to recruit ICT specialists (latest data 2020)
Analyse big data using any method and have provided training for ICT specialists (latest data 2020)
Have ever considered performing big data analysis (latest data 2020)
Have never considered performing big data analysis (latest data 2020)
Have another enterprise or organisation perform big data analysis for the enterprise (latest data 2020)
Don't have another enterprise or organisation perform big data analysis for the enterprise (latest data 2020)
Analyse big data internally from any data source (latest data 2020)
Analyse big data internally from any data source and used any computer networks for sales (at least 1%) (latest data 2020)
Analyse big data internally from any data source (disregarding other sources) (latest data 2020)
Analyse big data from geolocation of portable devices (latest data 2020)
Analyse big data from geolocation of portable devices and purchased (access to) any big data (latest data 2020)
Analyse big data from geolocation of portable devices and buy computing power (latest data 2020)
Analyse big data from geolocation of portable devices and buy hosting for the enterprise's database(s) or storage of files (latest data 2020)
Analyse big data from from geolocation of portable devices and buy hosting for the enterprise's database(s) or storage of files or computing power (latest data 2020)
Analyse big data from geolocation of portable devices and provide the employed persons with a portable device that allows a mobile connection to the Internet for business use (latest data 2020)
Analyse big data from geolocation of portable devices and sell (access to) own big data (latest data 2020)
Don't analyse big data from geolocation of portable devices (latest data 2020)
Analyse big data internally using machine learning (latest data 2020)
Analyse big data using machine learning and have provided training for ICT specialists (latest data 2020)
Analyse big data using machine learning or natural language processing, natural language generation or speech recognition (latest data 2020)
Analyse big data, but not using machine learning (latest data 2020)
Analyse big data internally using natural language processing, natural language generation or speech recognition (latest data 2020)
Analyse big data using natural language processing and have provided training for ICT specialists (latest data 2020)
Analyse big data, but not using natural language processing, natural language generation or speech recognition (latest data 2020)
Analyse big data internally using other methods (than E_BDAML, E_BDANL) (latest data 2020)
Analyse big data using other methods than machine learning or natural language processing and have provided training for ICT specialists (latest data 2020)
Analyse big data, but not using other methods than machine learning or natural language processing, natural language generation or speech recognition (latest data 2020)
Analyse big data from other sources (than E_BDASDS, E_BDALOC, E_BDASM) (latest data 2020)
Don't analyse big data from other sources (latest data 2020)
Analyse big data from smart devices or sensors (latest data 2020)
Analyse big data from smart devices or sensors and purchased (access to) any big data (latest data 2020)
Analyse big data from smart devices or sensors and buy computing power (latest data 2020)
Analyse big data from smart devices or sensors and buy hosting for the enterprise's database(s) or storage of files (latest data 2020)
Analyse big data from smart devices or sensors and buy hosting for the enterprise's database(s) or storage of files or computing power (latest data 2020)
Analyse big data from smart devices or sensors and sell (access to) own big data (latest data 2020)
Don't analyse big data from smart devices or sensors (latest data 2020)
Analyse big data generated from social media (latest data 2020)
Analyse big data generated from social media and purchased (access to) any big data (latest data 2020)
Analyse big data generated from social media and buy computing power (latest data 2020)
Analyse big data generated from social media and buy hosting for the enterprise's database(s) or storage of files (latest data 2020)
Analyse big data generated from social media and buy hosting for the enterprise's database(s) or storage of files or computing power (latest data 2020)
Analyse big data generated from social media and sell (access to) own big data (latest data 2020)
Don't analyse big data generated from social media (latest data 2020)
Don't analyse big data, neither internally, nor externally (latest data 2020)
One reason not to perform big data analysis is: the costs seem too high compared to the benefits (latest data 2020)
One reason not to perform big data analysis is not: the costs seem too high compared to the benefits (latest data 2020)
One reason not to perform big data analysis is: insufficient ICT infrastructure (latest data 2020)
One reason not to perform big data analysis is not: insufficient ICT infrastructure (latest data 2020)
One reason not to perform big data analysis is: other factors (latest data 2020)
One reason not to perform big data analysis is not: other factors (latest data 2020)
One reason not to perform big data analysis is: not a priority for the enterprise (latest data 2020)
One reason not to perform big data analysis is not: not a priority for the enterprise (latest data 2020)
One reason not to perform big data analysis is: difficulties in complying with privacy laws (latest data 2020)
One reason not to perform big data analysis is not: difficulties in complying with privacy laws (latest data 2020)
One reason not to perform big data analysis is: insufficient quality of the big data source(s) (latest data 2020)
One reason not to perform big data analysis is not: insufficient quality of the big data source(s) (latest data 2020)
One reason not to perform big data analysis is: insufficient human resources, knowledge, skills (latest data 2020)
One reason not to perform big data analysis is not: insufficient human resources, knowledge, skills (latest data 2020)
One reason not to perform big data analysis is: insufficient sources of big data either within or outside the enterprise, that would be needed to perform big data analysis (latest data 2020)
One reason not to perform big data analysis is not: insufficient sources of big data either within or outside the enterprise, that would be needed to perform big data analysis (latest data 2020)
One reason not to perform big data analysis is: big data analysis is not useful for the enterprise (latest data 2020)
One reason not to perform big data analysis is not: big data analysis is not useful for the enterprise (latest data 2020)
Enterprises purchased (access to) any big data (latest data 2020)
Enterprises didn't purchase (access to) any big data (latest data 2020)
Enterprises sold (access to) its own big data (latest data 2020)
Enterprises didn't sell (access to) its own big data (latest data 2020)
Buy hosting for the enterprise's database(s) or storage of files (latest data 2020)
Buy hosting for the enterprise's database(s) or storage of files or computing power (latest data 2020)
Enterprises with a chat service where a chatbot or a virtual agent replies to customers (latest data 2020)
Enterprises which have no chat service where a chatbot or a virtual agent replies to customers (latest data 2020)
Enterprises with a chat service where a person replies to customers (latest data 2020)
Enterprises which have no chat service where a person replies to customers (latest data 2020)
Use interconnected devices or systems that can be monitored or remotely controlled via the internet (Internet of Things) (latest data 2020)
Use two or more Internet of Things devices or systems (latest data 2020)
Use sensors, RFID or IP tags or internet-controlled cameras to improve customer service, monitor customers' activities or offer them a personalised shopping experience (latest data 2020)
Enterprises do not use sensors, RFID or IP tags or Internet-controlled cameras to improve customer service, monitor customers' activities or offer them a personalised shopping experience (latest data 2020)
Use smart meters, smart lamps, smart thermostats to optimise energy consumption in the enterprise's premises (latest data 2020)
Enterprises do not use smart meters, smart lamps, smart thermostats to optimise energy consumption in enterprise's premises (latest data 2020)
Use movement or maintenance sensors to track the movement of vehicles or products, to offer condition-based maintenance of vehicles (latest data 2020)
Enterprises do not use movement or maintenance sensors to track the movement of vehicles or products, to offer condition-based maintenance of vehicles (latest data 2020)
Use other Internet of Things devices or systems (than E_IOTDEC, E_IOTDCUS, E_IOTDMTN,E_IOTDPRD) (latest data 2020)
Enterprises do not use other Internet of Things devices or systems (latest data 2020)
Use sensors or RFID tags to monitor or automate production processes, to manage logistics, to track the movement of products (latest data 2020)
Enterprises do not use sensors or RFID tags to monitor or automate production processes, to manage logistics, to track the movement of products (latest data 2020)
Enterprises do not use interconnected devices or systems that can be monitored or remotely controlled via the Internet (Internet of Things) (latest data 2020)
The maximum contracted download speed of the fastest fixed line internet connection is at least 100 Mb/s but less than 500 Mb/s (latest data 2020)
The maximum contracted download speed of the fastest fixed line internet connection is at least 500 Mb/s but less than 1 Gb/s (latest data 2020)
The maximum contracted download speed of the fastest fixed line internet connection is at least 1 Gb/s (latest data 2020)
The maximum contracted download speed of the fastest fixed line internet connection is less than 30 Mb/s (latest data 2020)
The speed of the fixed line connection(s) to the internet ([100-500[ Mb/s) is not sufficient for the actual needs of the enterprise (latest data 2020)
The speed of the fixed line connection(s) to the internet ([500-1000[ Mb/s) is not sufficient for the actual needs of the enterprise (latest data 2020)
The speed of the fixed line connection(s) to the internet (at least 1 Gb/s) is not sufficient for the actual needs of the enterprise (latest data 2020)
The speed of the fixed line connection(s) to the internet (less than 30Mb/s) is not sufficient for the actual needs of the enterprise (latest data 2020)
Difficulty to recruit ICT specialists: Lack of applications (latest data 2020)
Enterprises did not have the following difficulty to recruit ICT specialists: Lack of applications (latest data 2020)
Difficulty to recruit ICT specialists: Applicants' lack of relevant ICT qualifications from education and/or training (latest data 2020)
Enterprises did not have the following difficulty to recruit ICT specialists: Applicants' lack of relevant ICT qualifications from education and/or training (latest data 2020)
Difficulty to recruit ICT specialists: Applicants' lack of relevant work experience (latest data 2020)
Enterprises did not have the following difficulty to recruit ICT specialists: Applicants' lack of relevant work experience (latest data 2020)
Difficulty to recruit ICT specialists: Applicants' salary expectations too high (latest data 2020)
Enterprises did not have the following difficulty to recruit ICT specialists: Applicants' salary expectation too high (latest data 2020)
Use 3D printing services provided by other enterprises (as of 2020) (latest data 2020)
Don't use 3D printing services provided by other enterprises (latest data 2020)
Use own 3D printers (as of 2020) (latest data 2020)
Don't use own 3D printers (latest data 2020)
Use service robots, for at least two purposes (of RBTS_SSI, RBTS_TPG, RBTS_CWD, RBTS_WMS, RBTS_AW, RBTS_SC, RBTS_CDR) (latest data 2020)
One reason not to perform big data analysis is: any listed reason (latest data 2020)
The maximum contracted download speed of the fastest fixed line internet connection is at least 30 Mb/s but less than 100 Mb/s (latest data 2020)
The maximum contracted download speed of the fastest fixed line internet connection is at least 100 Mb/s (latest data 2020)
The maximum contracted download speed of the fastest fixed line internet connection is at least 30 Mb/s (latest data 2020)
The speed of the fixed line connection(s) to the internet is sufficient for the actual needs of the enterprise (latest data 2020)
The speed of the fixed line connection(s) to the internet (at least 30 Mb/s) is sufficient for the actual needs of the enterprise (latest data 2020)
The speed of the fixed line connection(s) to the internet is not sufficient for the actual needs of the enterprise (latest data 2020)
The speed of the fixed line connection(s) to the internet ([3-100[ Mb/s) is not sufficient for the actual needs of the enterprise (latest data 2020)
The speed of the fixed line connection(s) to the internet (at least 100 Mb/s) is not sufficient for the actual needs of the enterprise (latest data 2020)
The speed of the fixed line connection(s) to the internet (at least 30 Mb/s) is not sufficient for the actual needs of the enterprise (latest data 2020)
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All enterprises (10+ employees)
SMEs (10-249 employees)
Large enterprises (250+ employees)
Medium enterprises (50-249 employees)
Small enterprises (10-49 employees)
Very small enterprises (less than 10 employees)
Choose sector:
Select a breakdown...
10+ enterprises which do not provide portable devices that allow a mobile connection to the Internet for business use
10+ enterprises which do not provide to the persons employed remote access to the enterprise's e-mail system, documents or applications and do not provide portable devices that allow a mobile connection to the Internet for business use
10+ enterprises which do not provide to the persons employed remote access to the enterprise's e-mail system, documents or applications, but provide portable devices that allow a mobile connection to the Internet for business use
10+ enterprises which do not share electronically information with business partners
10+ enterprises which do not share electronically information within the enterprise
10+ enterprises which do not share electronically information within the enterprise nor with suppliers or customers nor send/receive electronically such information in a format that allowed its automatic processing
10+ enterprises which have not placed and not received orders via computer networks
10+ enterprises which have not placed orders via computer networks
10+ enterprises which have not received orders from customers or placed orders to suppliers in other EU countries
10+ enterprises which have not received orders via computer networks
10+ enterprises which have placed or received orders via computer networks
10+ enterprises which have placed orders via computer networks
10+ enterprises which have received orders from customers or placed orders to suppliers in other EU countries
10+ enterprises which have received orders via computer networks
10+ enterprises which have received orders via website for less than 1% of the turnover (or no sales via website at all), or which have received orders via EDI-type messages
10+ enterprises which have received orders via website, for more than 1% of the turnover, and which have not received orders via EDI-type messages
10+ enterprises which provide portable devices that allow a mobile connection to the Internet for business use
10+ enterprises which provide to the persons employed remote access to the enterprise's e-mail system, documents or applications and portable devices that allow a mobile connection to the Internet for business use
10+ enterprises which provide to the persons employed remote access to the enterprise's e-mail system, documents or applications, but do not provide portable devices that allow a mobile connection to the Internet for business use
10+ enterprises which share electronically information with business partners
10+ enterprises which share electronically information within the enterprise
10+ enterprises which share electronically information within the enterprise, but not with suppliers or customers nor send/receive electronically such information in a format that allowed its automatic processing
10+ enterprises which share information electronically on the supply chain management with suppliers or customers or send/receive electronically such information in a format that allowed its automatic processing
10+ enterprises which use Internet but do not use mobile broadband
10+ enterprises which use mobile broadband
10+, Banks and Insurance companies, Broadband users
10+, Banks and Insurance companies, Mobile broadband users
10+, Banks and Insurance companies, Non Broadband users
10+, Banks and Insurance companies, Non mobile broadband users
Accommodation (10 persons employed or more)
Accommodation (very small enterprises, 0-9 persons employed)
Accommodation (very small enterprises, 1-9 persons employed)
Accommodation and Food and beverage service activities (10 persons employed or more)
Accommodation and food service activities (very small enterprises, 0-9 persons employed)
Accommodation and food service activities (very small enterprises, 1-9 persons employed)
Activities for rental and leasing, employment, security & investigation , services to buildings &landscape, office administrative, office support & other business support (10 persons employed or more)
Administrative and support service activities (10 persons employed or more)
Administrative and support service activities (very small enterprises, 0-9 persons employed)
Administrative and support service activities (very small enterprises, 1-9 persons employed)
All breakdowns (for footnotes)
All enterprises (10 persons employed or more), without financial sector, which have internet access but do not use broadband
All enterprises (10 persons employed or more), without financial sector, which use broadband
All enterprises, with the financial sector (10 persons employed or more)
All enterprises, with the financial sector (10 persons employed or more)
All enterprises, without financial sector (10 persons employed or more)
All enterprises, without financial sector (10 persons employed or more) (for comparison with 2009)
Computer programming, consultancy and related activities, information service activities (10 persons employed or more)
Construction (10 persons employed or more)
Construction (very small enterprises, 0-9 persons employed)
Construction (very small enterprises, 1-9 persons employed)
Electricity, gas, steam and air conditioning; water supply, sewerage, waste management and remediation activities (very small enterprises, 0-9 persons employed)
Electricity, gas, steam and air conditioning; water supply, sewerage, waste management and remediation activities (very small enterprises, 1-9 persons employed)
Electricity, gas, steam, air conditioning and water supply (10 persons employed or more)
Financial and insurance activities (10 persons employed or more)
Financial and insurance activities (SMEs, 10-249 persons employed)
Financial and insurance activities (large enterprises, 250 persons employed or more)
Financial and insurance activities (medium enterprises, 50-249 persons employed),
Financial and insurance activities (micro enterprises, 1-4 persons employed)
Financial and insurance activities (mini enterprises, 5-9 persons employed)
Financial and insurance activities (small enterprises, 10-49 persons employed)
Financial and insurance activities (very small enterprises, 1-9 persons employed)
Food and beverage service activities (10 persons employed or more)
Food and beverage service activities (very small enterprises, 1-9 persons employed)
ICT sector (10 persons employed or more)
Information and communication (10 persons employed or more)
Information and communication (very small enterprises, 0-9 persons employed)
Information and communication (very small enterprises, 1-9 persons employed)
Insurance, reinsurance (10 persons employed or more)
Large enterprises (250 persons employed or more), with the financial sector
Large enterprises (250 persons employed or more), with the financial sector
Large enterprises (250 persons employed or more), without financial sector
Large enterprises (250 persons employed or more), without financial sector (for comparison with 2009)
Manufacture of basic metals & fabricated metal products excluding machines & equipments (10 persons employed or more)
Manufacture of basic metals & fabricated metal products excluding machines & equipments (very small enterprises, 0-9 persons employed)
Manufacture of basic metals & fabricated metal products excluding machines & equipments (very small enterprises, 1-9 persons employed)
Manufacture of beverages, food and tobacco products (10 persons employed or more)
Manufacture of coke, refined petroleum, chemical & basic pharmaceutical products, rubber & plastics (10 persons employed or more)
Manufacture of coke, refined petroleum, chemical & basic pharmaceutical products, rubber & plastics (very small enterprises, 1-9 persons employed)
Manufacture of coke, refined petroleum, chemical & basic pharmaceutical products, rubber & plastics, other non-metallic mineral products (10 persons employed or more)
Manufacture of coke, refined petroleum, chemical & basic pharmaceutical products, rubber & plastics, other non-metallic mineral products (very small enterprises, 0-9 persons employed)
Manufacture of coke, refined petroleum, chemical & basic pharmaceutical products, rubber & plastics, other non-metallic mineral products (very small enterprises, 1-9 persons employed)
Manufacture of computer, electronic and optical products (10 persons employed or more)
Manufacture of computers, electric & optical products, electrical equipment, machinery & equipment n.e.c, motor vehicles, other transport equipment, furniture, other manufacturing, repair & installation of machinery & equipment (10 persons employed or ...
Manufacture of electrical equipment, machinery and equipment n.e.c. (10 persons employed or more)
Manufacture of furniture and other manufacturing; repair and installation of machinery and equipment (10 persons employed or more)
Manufacture of motor vehicles, trailers and semi-trailers, other transport equipment (10 persons employed or more)
Manufacture of other non-metallic mineral products, basic metals & fabricated metal products excluding machines & equipments (10 persons employed or more)
Manufacture of other non-metallic mineral products, basic metals & fabricated metal products excluding machines & equipments (very small enterprises, 1-9 persons employed)
Manufacture of products based on: food, beverages, tobacco, textile, leather, wood, pulp and paper; publishing and printing (10 persons employed or more)
Manufacture of products based on: food, beverages, tobacco, textile, leather, wood, pulp and paper; publishing and printing (very small enterprises, 0-9 persons employed)
Manufacture of products based on: food, beverages, tobacco, textile, leather, wood, pulp and paper; publishing and printing (very small enterprises, 1-9 persons employed)
Manufacture of textiles, wearing apparel, leather and related products (10 persons employed or more)
Manufacture of wood & products of wood & cork, except furniture; articles of straw & plaiting materials; paper & paper products; printing & reproduction of recorded media (10 persons employed or more)
Manufacture, repair & installation of machinery & equipment (very small enterprises, 0-9 persons employed)
Manufacture, repair & installation of machinery & equipment (very small enterprises, 1-9 persons employed)
Manufacturing (10 persons employed or more)
Manufacturing (very small enterprises, 0-9 persons employed)
Manufacturing (very small enterprises, 1-9 persons employed)
Manufacturing, electricity, gas, steam and air conditioning; water supply, sewerage, waste management and remediation activities (10 persons employed or more)
Manufacturing, electricity, gas, steam and air conditioning; water supply, sewerage, waste management and remediation activities (very small enterprises, 0-9 persons employed)
Manufacturing, electricity, gas, steam and air conditioning; water supply, sewerage, waste management and remediation activities (very small enterprises, 1-9 persons employed)
Manufacturing, electricity, gaz, steam and air conditioning supply; water supply and construction (10 persons employed or more)
Manufacturing, electricity, gaz, steam and air conditioning supply; water supply and construction (SMEs, 10-249 persons employed)
Manufacturing, electricity, gaz, steam and air conditioning supply; water supply and construction (large enterprises, 250 persons employed or more)
Manufacturing, electricity, gaz, steam and air conditioning supply; water supply and construction (medium enterprises, 50-249 persons employed),
Manufacturing, electricity, gaz, steam and air conditioning supply; water supply and construction (micro enterprises, 0-1 persons employed)
Manufacturing, electricity, gaz, steam and air conditioning supply; water supply and construction (micro enterprises, 1-4 persons employed)
Manufacturing, electricity, gaz, steam and air conditioning supply; water supply and construction (mini enterprises, 2-9 persons employed)
Manufacturing, electricity, gaz, steam and air conditioning supply; water supply and construction (mini enterprises, 5-9 persons employed)
Manufacturing, electricity, gaz, steam and air conditioning supply; water supply and construction (small enterprises, 10-49 persons employed)
Manufacturing, electricity, gaz, steam and air conditioning supply; water supply and construction (very small enterprises, 0-9 persons employed)
Manufacturing, electricity, gaz, steam and air conditioning supply; water supply and construction (very small enterprises, 1-9 persons employed)
Medium enterprises (50-249 persons employed), with the financial sector
Medium enterprises (50-249 persons employed), with the financial sector
Medium enterprises (50-249 persons employed), without financial sector
Medium enterprises (50-249 persons employed), without financial sector (for comparison with 2009)
Micro enterprises (0-1 persons employed), without financial sector
Micro enterprises (1-4 persons employed), with the financial sector
Micro enterprises (1-4 persons employed), with the financial sector
Micro enterprises (1-4 persons employed), without financial sector
Micro enterprises (1-4 persons employed), without financial sector (for comparison with 2009)
Mini enterprises (2-9 persons employed), without financial sector
Mini enterprises (5-9 persons employed), with the financial sector
Mini enterprises (5-9 persons employed), with the financial sector
Mini enterprises (5-9 persons employed), without financial sector
Mini enterprises (5-9 persons employed), without financial sector (for comparison with 2009)
Nace 26.1-26.4, 26.8, 465, 58.2, 61, 62, 63.1, 95.1 (very small enterprises, 0-9 persons employed)
Nace 26.1-26.4, 26.8, 465, 58.2, 61, 62, 63.1, 95.1 (very small enterprises, 1-9 persons employed)
Other monetary intermediation, other credit granting (10 persons employed or more)
Professional, scientific and technical activities (10 persons employed or more)
Professional, scientific and technical activities (very small enterprises, 0-9 persons employed)
Professional, scientific and technical activities (very small enterprises, 1-9 persons employed)
Publishing activities; motion picture, video & television programme production, sound recording & music publishing; programming & broadcasting (10 persons employed or more)
Real estate activities (10 persons employed or more)
Real estate activities (very small enterprises, 0-9 persons employed)
Real estate activities (very small enterprises, 1-9 persons employed)
Repair of computers and communication equipment (10 persons employed or more)
Repair of computers and communication equipment (very small enterprises, 0-9 persons employed)
Repair of computers and communication equipment (very small enterprises, 1-9 persons employed)
Retail trade, except of motor vehicles and motorcycles (10 persons employed or more)
Retail trade, except of motor vehicles and motorcycles (very small enterprises, 0-9 persons employed)
Retail trade, except of motor vehicles and motorcycles (very small enterprises, 1-9 persons employed)
SMEs (10-249 persons employed), with the financial sector
SMEs (10-249 persons employed), with the financial sector
SMEs (10-249 persons employed), without financial sector
SMEs (10-249 persons employed), without financial sector (for comparison with 2009)
Security and commodity contracts brokerage, other activities auxiliary to financial services, except insurance and pension funding (10 persons employed or more)
Services, with the financial sector (10 persons employed or more)
Services, with the financial sector (10 persons employed or more)
Services, with the financial sector (very small enterprises, 1-9 persons employed)
Services, with the financial sector (very small enterprises, 1-9 persons employed)
Services, without financial sector (10 persons employed or more)
Services, without financial sector (10 persons employed or more)
Services, without financial sector (SMEs, 10-249 persons employed)
Services, without financial sector (SMEs, 10-249 persons employed)
Services, without financial sector (large enterprises, 250 persons employed or more)
Services, without financial sector (large enterprises, 250 persons employed or more)
Services, without financial sector (medium enterprises, 50-249 persons employed),
Services, without financial sector (medium enterprises, 50-249 persons employed),
Services, without financial sector (micro enterprises, 0-1 persons employed)
Services, without financial sector (micro enterprises, 1-4 persons employed)
Services, without financial sector (micro enterprises, 1-4 persons employed)
Services, without financial sector (mini enterprises, 2-9 persons employed)
Services, without financial sector (mini enterprises, 5-9 persons employed)
Services, without financial sector (mini enterprises, 5-9 persons employed)
Services, without financial sector (small enterprises, 10-49 persons employed)
Services, without financial sector (small enterprises, 10-49 persons employed)
Services, without financial sector (very small enterprises, 0-9 persons employed)
Services, without financial sector (very small enterprises, 1-9 persons employed)
Services, without financial sector (very small enterprises, 1-9 persons employed)
Small enterprises (10-49 persons employed), with the financial sector
Small enterprises (10-49 persons employed), with the financial sector
Small enterprises (10-49 persons employed), without financial sector
Small enterprises (10-49 persons employed), without financial sector (for comparison with 2009)
Telecommunications (10 persons employed or more)
Trade of motor vehicles and motorcycles (10 persons employed or more)
Transport and storage (very small enterprises, 0-9 persons employed)
Transport and storage (very small enterprises, 1-9 persons employed)
Transportation and storage (10 persons employed or more)
Travel agency; tour operator reservation service and related activities (10 persons employed or more)
Travel agency; tour operator reservation service and related activities (very small enterprises, 1-9 persons employed)
Very small enterprises (0-9 persons employed), without financial sector
Very small enterprises (1-9 persons employed), with the financial sector
Very small enterprises (1-9 persons employed), with the financial sector
Very small enterprises (1-9 persons employed), without financial sector
Very small enterprises (1-9 persons employed), without financial sector (for comparison with 2009)
Wholesale and retail trade; repair of motor vehicles and motorcycles (10 persons employed or more)
Wholesale and retail trade; repair of motor vehicles and motorcycles (very small enterprises, 0-9 persons employed)
Wholesale and retail trade; repair of motor vehicles and motorcycles (very small enterprises, 1-9 persons employed)
Wholesale trade, except of motor vehicles and motorcycles (10 persons employed or more)
Step 4/4 | Select a unit:
Percentage of the enterprises which use a computer
Percentage of persons employed using a computer
Percentage of the enterprises with internet access
Percentage of total employment
Percentage of persons employed working in an enterprise with internet access
Percentage of enterprises
Percentage of total purchases
Percentage of turnover
Percentage of the enterprises having a website
Percentage of enterprises using ADE
Percentage of enterprises sending e-commerce orders over the last calendar year
Percentage of enterprises receiving e-commerce orders over the last calendar year
Percentage of turnover from e-commerce
% of the enterprises which use a lan
Percentage of enterprises sharing information electronically on the supply chain management
% of the employees working in enterprises which used ADE
% of the employees working in enterprises which received orders via computer networks
% of the enterprises which shared information electronically on the supply chain management
Percentage of the enterprises using RFID
% of the employees working in enterprises which placed orders via computer networks
% of the employees working in enterprises which used RFID
Percentage of enterprises with an ICT security policy
Percentage of enterprises with web sales
% of the enterprises which received orders via EDI type messages
Percentage of enterprises which sent/received orders via any computer networks
% of the enterprises not using Internet for offering goods or services in their own country's public authorities' electronic procurement systems
% of the enterprises which use Internet to return filled in forms electronically, e.g. forms for customs or VAT declaration
Percentage of persons employed working in enterprises which use computers
Percentage of persons employed using a computer with access to the www
Percentage of web sales
% of the sales via EDI-type messages
Percentage of enterprises which recruited / tried to recruit personnel for jobs requiring ICT specialist skills (reduced comparability with 2007)
Percentage of enterprises providing to persons employed portable devices that allow a mobile connection to the internet
Percentage of persons employed working in enterprises which provide mobile devices
Percentage of enterprises without web sales
Percentage of enterprises with web sales to other EU countries
Percentage of enterprises buying CC services
Percentage of enterprises not buying CC services
Percentage of enterprises using a fixed broadband connection
Percentage of enterprises sending invoices B2BG
Percentage of enterprises using RFID (as of 2014)
Percentage of enterprises with an ICT security policy (as of 2015)
Percentage of enterprises using internet ads
Percentage of enterprises analysing big data
Percentage of enterprises providing to persons employed portable devices that allow a mobile connection to the internet (as of 2016)
Percentage of persons employed working in enterprises which provide mobile devices (as of 2016)
Percentage of enterprises using social media
Percentage of enterprises using social media
% of the enterprises which received eInvoices, suitable for automated processing
% of the enterprises which sent eInvoices, suitable for automated processing
Percentage of enterprises with 3D printing
Percentage of enterprises using service robots
Percentage of enterprises with document(s) on measures, practices or procedures on ICT security (as of 2019)
Percentage of enterprises with web sales via e-commerce marketplaces
% of the enterprises which sell via at least two marketplace websites or apps
Percentage of enterprises analysing big data internally or externally
Percentage of enterprises analysing big data internally using any method
% of the enterprises which don't analyse big data but considered to do it
% of the enterprises which don't analyse big data
Percentage of enterprises using Internet of Things
Percentage of enterprises with hard-to-fill vacancies for jobs requiring ICT specialist skills (as of 2020)
Percentage of enterprises where persons employed have access to the internet
% of the enterprises which ever considered to use any if the artificial intelligence technologies
% of the enterprises using at least one artificial intelligence technology
% of the enterprises using no artificial intelligence technologies
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